Privacy policy

Last updated: January, 2024

This privacy policy (“policy”) outlines how fitness evolution studio inc. ("Evolution Fitness", "We", "Us", "Our") collects, uses, stores, and discloses personal information provided by users of our website, reservation service, and other online products and services (collectively, the “services”). By accessing and using the services, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy.

1. Introduction

At Evolution Fitness, we value and uphold individual rights to privacy and the protection of personal information. We understand the importance of safeguarding your personal information and aim to ensure every customer experience is safe and secure. This policy has been developed to explain our practices regarding the collection, use, and disclosure of your personal information.

For the purposes of this policy, “personal information” means information about an identifiable individual, including but not limited to name, address, telephone number, and email address. We collect, use, and disclose personal information in accordance with this policy and applicable privacy laws.

2. Collection and use of personal information

We collect two types of information through our services: personal information and non-personal information, depending on your interaction with us.

3. Personal information

  • We may collect the following personal information from you:

  • Contact information such as name, email address, mailing address, and phone number;

  • Billing information such as credit card number and billing address;

  • Unique identifiers such as username, account number, and password;

  • Personal information such as order or class reservation history and marketing preferences.

  • We collect this information through account registration, class sign-ups, or email and phone correspondence between you and us.

4. Non-personal information

We also automatically collect non-personal information about your device, such as IP address, browser type, referring/exit pages, and operating system, as well as performance metrics related to our technology or products.

5. Location information

We do not collect your precise geographic location. However, we may derive your approximate location from your IP address to facilitate certain services, such as mobile check-in or finding the nearest studio.

6. Use of personal information

We may use your personal information, combined with non-personal information, for various business purposes, including but not limited to fulfilling reservations, sending confirmations, providing customer service, administering accounts, sending newsletters, conducting contests or promotions, sending marketing communications, responding to inquiries, improving our services and marketing efforts, conducting research and analysis, enforcing our terms of use, and in connection with mergers, acquisitions, or asset sales.

7. Disclosure and sharing of your information

We share your personal information with third parties only as described in this policy and do not sell it. We may share your information with service providers such as web-hosting providers, payment processors, or customer service agencies who assist in our business operations, ensuring they use your information only as necessary and in compliance with this policy.

Some of these operations may involve storing or processing personal information outside your jurisdiction, including in the United States, subject to applicable laws.

We may also disclose your personal information when required by law, to protect our rights or safety, or with your consent.

8. Information we collect automatically

We automatically collect certain information, such as ip addresses and device identifiers, to administer our services and improve user experiences. We use cookies to enhance service convenience, personalize content, track activities, and respond to user needs. You may adjust your browser settings to decline cookies, but this may affect certain features of the services.

9. Third parties

Our services may contain links to third-party websites or resources for your convenience, subject to their privacy policies and terms of use. We are not responsible for their collection, use, or disclosure of your personal information.

10. Security of personal information

We use industry-standard security measures to protect your personal information during transmission and upon receipt. While no method is 100% secure, we strive to maintain its security.

11. Retention and access to your information

We retain your information as necessary or required by law. You have the right to access and receive information about the use and disclosure of your personal information. Requests for additional personal information must be made in writing.

12. Updates to privacy policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this privacy policy periodically for the latest information.

13. Contact information

For questions or concerns about our privacy practices, please contact us at hello@evolutionfitnessstudio.ca